Question
To ask the Scottish Government what consideration has been given to introducing a compensation scheme for individuals who have installed underfloor foam insulation under the ECO4 insulation scheme.
S6W-32468 · Written Question · lodged by Burnett, Alexander
Lodged on
18 Dec 2024Heard / answered on
20 Dec 2024To ask the Scottish Government what consideration has been given to introducing a compensation scheme for individuals who have installed underfloor foam insulation under the ECO4 insulation scheme.
The answer
The Energy Company Obligation (ECO) is a UK Government scheme that is paid for by energy suppliers and administered by Ofgem. It is a requirement of the ECO scheme that installers meet national retrofit standards and provide a guarantee. The UK Government has published advice for homeowners about their consumer rights, if insulation has been wrongly installed or the quality of workmanship and materials is unacceptable. 2.0_Green_home_energy_consumer_guide_FINAL_links.pdfThe design of the ECO scheme is set out in regulations approved by the Westminster Parliament and as directed by UK Ministers. Consumer protection, as well as regulation of the financial services sector and business regulation more generally are reserved matters for the UK Government. Consumer compensation schemes will therefore be a matter primarily for the UK Government to consider.Scottish Ministers have repeatedly raised our concerns and proposed changes to the ECO scheme to the previous UK Government.
Answered by Alasdair Allan on 20 Dec 2024.