Question
Untitled item
S6W-05050 · Written Question · lodged by Sweeney, Paul
Lodged on
08 Dec 2021Heard / answered on
23 Dec 2021To ask the Scottish Government what steps it is taking to improve the inclusivity of public health communication, in light of the challenges experienced by asylum seekers and refugees in understanding such advice during the COVID-19 pandemic.
The answer
The Scottish Government has been working collaboratively with public and third sector partners to create and disseminate COVID-19-related information to asylum seekers and refugees in relevant languages and accessible formats. Given the fast-moving nature of coronavirus-related guidance, we took into consideration the lead time with translations and the danger of out-of-date messages being shared and distributed, and focused on working in partnership to create and distribute key coronavirus information to benefit the wider community.
1. The Scottish Government works closely with NHS 24 and Public Health Scotland to ensure key public health information on COVID-19 is available in 17 languages and accessible formats via the NHS Inform website, which is Scotland’s central repository for public health information.
2. In July 2021 Dari and Pashto translations were added to NHS Inform in response to the Afghan Relocation and Assistance Policy (ARAP) scheme.
3. In addition to NHS Inform, the COVID helpline provides interpreter services to support engagement with people whose first language is not English.
4. COVID-19 National Door Drops that have been sent to all homes in Scotland for Covid-19, Test and Protect and COVID-19 Vaccines and Right Care Right Place were created in key languages for asylum seekers and refugees as identified by partners.
5. We have been working in partnership with NHS Scotland and Public Health Scotland to spread the message of available translations and formats. Organisations reached include: Scottish Refugee Council; BEMIS (the national umbrella body supporting the development of the Ethnic Minorities Voluntary Sector in Scotland); NHS Lothian Minority Ethnic Inclusion Service (MEHIS); British Red Cross; Inclusion Scotland; Scottish Independent Living Coalition (SILC); Progress in Dialogue; Article 12.
6. SG and PHS have engaged with various organisations including the Scottish Refugee Council to get feedback on how to maximise COVID-19 vaccine uptake with asylum seekers and refugees, and in response to identified needs, videos, a Statement of Facts sheet and informed consent information have been developed in relevant languages to provide information about issues identified as concerns across a range of population groups in Scotland.
1. The Scottish Government works closely with NHS 24 and Public Health Scotland to ensure key public health information on COVID-19 is available in 17 languages and accessible formats via the NHS Inform website, which is Scotland’s central repository for public health information.
2. In July 2021 Dari and Pashto translations were added to NHS Inform in response to the Afghan Relocation and Assistance Policy (ARAP) scheme.
3. In addition to NHS Inform, the COVID helpline provides interpreter services to support engagement with people whose first language is not English.
4. COVID-19 National Door Drops that have been sent to all homes in Scotland for Covid-19, Test and Protect and COVID-19 Vaccines and Right Care Right Place were created in key languages for asylum seekers and refugees as identified by partners.
5. We have been working in partnership with NHS Scotland and Public Health Scotland to spread the message of available translations and formats. Organisations reached include: Scottish Refugee Council; BEMIS (the national umbrella body supporting the development of the Ethnic Minorities Voluntary Sector in Scotland); NHS Lothian Minority Ethnic Inclusion Service (MEHIS); British Red Cross; Inclusion Scotland; Scottish Independent Living Coalition (SILC); Progress in Dialogue; Article 12.
6. SG and PHS have engaged with various organisations including the Scottish Refugee Council to get feedback on how to maximise COVID-19 vaccine uptake with asylum seekers and refugees, and in response to identified needs, videos, a Statement of Facts sheet and informed consent information have been developed in relevant languages to provide information about issues identified as concerns across a range of population groups in Scotland.
Answered by Humza Yousaf on 23 Dec 2021.