Meeting of the Parliament (Hybrid) 10 March 2022
Thank you, Presiding Officer. I will try to use my outside voice, just in case the sound is still quiet.
Care workers perform an extremely challenging, complex and skilled role. They look after our loved ones, often when they are unwell, vulnerable or coming to the end of their lives. I offer my heartfelt thanks to care workers for all that they do.
For too long, the enormous contribution of care workers to our society has gone unrecognised. They were classed as low skilled by the United Kingdom Government, and we all know that that is simply not true.
It was international women’s day on Tuesday, and the theme was “break the bias”. In light of that, it is worth noting, as many other members have done, that with women making up approximately 85 per cent of the workforce, the failure to properly appreciate social care workers is linked to how we value caring roles, which are traditionally performed by women. I was struck by the words of Fiona Collie from Carers UK, who said in evidence to the Health, Social Care and Sport Committee:
“We often talked about the important role that the national health service plays, but we talked less about the significant role that social care plays in maintaining people’s independence and enabling them to live good and positive lives ... The role of social care has been very hidden.”—[Official Report, Health, Social Care and Sport Committee, 22 February 2022; c 2.]
It is right that social care has now become a national focus—that is long overdue. The pandemic may have highlighted the undervaluation of care workers, but that has been a problem since long before any of us had heard of Covid 19. Care staff were often working in difficult conditions before the pandemic, contending with low pay, long hours and insecure work, but for the past two years, they have also had to deal with a dangerous virus that has devastated care homes.
The interim findings of a workforce survey conducted by Scottish Care were published in September. One finding was that the number of hours that staff were working was markedly high, with increasing pressure on them to maintain the same quality of care while working longer hours. Almost 50 per cent of organisations relayed that their staff were working more than 35 hours a week. I am extremely concerned about the physical and mental wellbeing of care workers who have been under such sustained pressure. As we seek to help social care recover from the pandemic, we must prioritise workplace wellbeing. Some care workers may have been traumatised by their experiences and they must be able to access mental health support when they need it.
As we enter the recovery period, we are also creating a new national care service, the cornerstone of which will be improved terms and conditions for staff, with the Greens and the Scottish Government committing to deliver ethical commissioning that promotes fair work. That is vital. The report “Independent Review of Adult Social Care in Scotland” highlighted that
“The current approach to commissioning and procurement is characterised by mistrust, conflict and market forces.”
At the moment, commissioning and procurement processes are largely focused on cost, which can squeeze pay and conditions. Ethical commissioning would shift the emphasis from cost and cover a range of factors, including workforce terms and conditions, investment by providers in training and support for staff, and the quality of care. We must ensure that staff can access the training that they need, as well as opportunities for career development and progression. That will be key to improving both recruitment and retention. That is why we have also committed to a system of national collective bargaining, through which we will deliver improved pay, terms and conditions.
The increase in the minimum wage for adult social care staff to £10.50 is an initial step in improving pay for care workers, but we recognise that the work is far from over, and we will continue towards delivering pay that recognises the incredible work that care staff do.
Once again, I extend my thanks to everyone working in the social care sector. We recognise that care workers’ pay, terms and conditions must continue to improve. We will continue to work towards that, and we will create a national care service in which staff are properly valued and respected.
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