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Chamber

Plenary, 04 Jun 2008

04 Jun 2008 · S3 · Plenary
Item of business
Scottish Ambulance Service
I thank Margaret Curran for her questions. I acknowledge that Labour raised those issues two weeks ago. Members of all parties have raised them and I thank all of them for doing so. I hope that Margaret Curran accepts that I have, as I said I would in the statement two weeks ago, acted swiftly to address the concerns. If it is the desire of party spokespeople to meet before the summer recess to discuss progress, I will be more than happy to arrange such a meeting. I am sure that such a meeting would have a useful part to play in ensuring that members and the wider public are kept informed.

I confirm to Margaret Curran that all aspects of the operation of the front-loaded model will be covered by the independent evaluation that will be commissioned by the chief medical officer. I stress again that I have confidence in the model. It has been operating in other parts of the United Kingdom for much longer than it has in Scotland, and with quite impressive results. It is already subject to the clinical governance procedures of the Scottish Ambulance Service, which are in turn reviewed by NHS Quality Improvement Scotland. Although I have confidence in the potential of the model to improve the service for patients, I understand that it is not enough for me or the Scottish Ambulance Service to have confidence in it; the public must have confidence in it, too, which is why I have announced the actions that I outlined in my statement.

Margaret Curran said that there are

"fewer ambulances … on the streets of Scotland."

I draw her attention to the fact that there are more emergency ambulances on the streets of Scotland now than at any time since 2003. That important point should be placed on the record. It is right that the Scottish Ambulance Service continues to ensure that the mix of those vehicles is right. Margaret Curran is correct to say that there are slightly fewer accident and emergency units as part of that fleet, but the reason is that the Scottish Ambulance Service has acted to increase the number of mid-tier ambulances that are more appropriate for activities such as transferring patients between hospitals or to hospitals from general practitioner referrals. That allows the Ambulance Service to make better use of accident and emergency units. Let us be clear: there are more emergency ambulances. However, the Ambulance Service has an obligation to ensure that it has the correct mix of vehicles.

Like every other NHS board and every other part of the public sector in Scotland, the Ambulance Service has been asked to deliver efficiency savings of 2 per cent. That is 1 percentage point less than the figure that Wendy Alexander wanted the public sector to meet. We are absolutely clear that efficiency savings are exactly that. They are not efficiency savings if they reduce service quality, which is why I made it clear in my statement that I do not expect shifts to be not covered for budgetary reasons.

Margaret Curran also mentioned a difficult constituency case. I understand—I am sure that she will correct me if I am wrong—that she has had the opportunity to listen to the recording of the conversation that took place between the ambulance staff member and the dispatch centre control staff. I am more than happy to meet her constituents, if that would be helpful, and to consider any further representations that are made. However, I emphasise that the decisions that were taken in that case were taken to protect the safety of Ambulance Service staff. I merely speculate when I say that had different decisions been taken and had the staff member come to harm, members would rightly call for an inquiry into that, as well. All I am saying is that difficult judgments need to be made, but I am more than happy to discuss them further.

In the same item of business

The Presiding Officer (Alex Fergusson): NPA
The next item of business is a statement by Nicola Sturgeon on the Scottish Ambulance Service. The cabinet secretary will, of course, take questions at the e...
The Deputy First Minister and Cabinet Secretary for Health and Wellbeing (Nicola Sturgeon): SNP
In the debate on 22 May, a number of concerns were raised about the Scottish Ambulance Service. I undertook to investigate each and every one of them. Today,...
The Presiding Officer: NPA
The cabinet secretary will now take questions on the issues that were raised in her statement. We have around 30 minutes for such questions, after which we m...
Margaret Curran (Glasgow Baillieston) (Lab): Lab
Thank you, Presiding Officer—I will do my very best, I promise. I thank the cabinet secretary for advance copy of the statement.Cabinet secretary, you will b...
Nicola Sturgeon: SNP
I thank Margaret Curran for her questions. I acknowledge that Labour raised those issues two weeks ago. Members of all parties have raised them and I thank a...
The Presiding Officer: NPA
I remind all remaining members that making contributions through the chair means not calling other members "you".
Mary Scanlon (Highlands and Islands) (Con): Con
I thank the Cabinet Secretary for Health and Wellbeing for a copy of her statement and I place on record the Conservatives' recognition of the excellent work...
Nicola Sturgeon: SNP
I thank Mary Scanlon for her acknowledgement of the action that is being taken on single manning. The problem has been with us for many years, but I think we...
Ross Finnie (West of Scotland) (LD): LD
My recollection of the conclusion of the debate on 22 May was that it was, in fact, a Liberal Democrat amendment, calling for a statement from the cabinet se...
Nicola Sturgeon: SNP
I thank Ross Finnie for those questions. Before this descends into a competition between Labour and the Liberal Democrats as to who is responsible for today'...
The Presiding Officer: NPA
We now come to questions from back benchers. More people wish to ask questions than I can possibly fit in, so in order to allow in as many as possible, I mak...
Christina McKelvie (Central Scotland) (SNP): SNP
As the cabinet secretary knows, the pilot scheme for rapid response vehicles that took place in Lanarkshire, which is in my region, is being evaluated extern...
Nicola Sturgeon: SNP
Christina McKelvie is right to say that the use of rapid response vehicles in Lanarkshire is currently subject to external evaluation, which is an important ...
Dr Richard Simpson (Mid Scotland and Fife) (Lab): Lab
I join other members in welcoming the speed with which the cabinet secretary has responded to this undoubted glitch in the Ambulance Service, which is an oth...
Nicola Sturgeon: SNP
Of course staff should speak freely. I make it clear to any member of the Scottish Ambulance Service staff that if they have something to say, they should fe...
The Presiding Officer: NPA
I repeat that there should be one question per member.
Keith Brown (Ochil) (SNP): SNP
As the cabinet secretary will be aware, I represent a constituency that includes rural Kinross-shire, whose residents can be quite far from hospitals in time...
The Presiding Officer: NPA
Question, please, Mr Brown.
Keith Brown: SNP
Will the cabinet secretary clarify what has been happening with regard to the issue? Will the action that she is proposing to take reassure my constituents?
Nicola Sturgeon: SNP
Keith Brown raises a valid and important point. I covered the issue in my statement, but I will again make it clear that single manning of accident and emerg...
Helen Eadie (Dunfermline East) (Lab): Lab
Does the cabinet secretary have statistics on ambulances that were dispatched but subsequently stood down following a paramedic triage stand-down message to ...
Nicola Sturgeon: SNP
Of course protocols are in place to deal with the scenarios to which Helen Eadie refers. The dispatch centre will make decisions about the appropriate type o...
Jackson Carlaw (West of Scotland) (Con): Con
I would like to press the cabinet secretary a little further on the review that is being headed up by Ken Corsar. No organisation, let alone a major service ...
Nicola Sturgeon: SNP
The date for the annual review, which I have decided to move to early autumn to allow progress to be made, will be set before or around the time when I meet ...
Jamie Stone (Caithness, Sutherland and Easter Ross) (LD): LD
On pages 7, 8 and 9 of the written version of her statement, the cabinet secretary frankly acknowledges the staffing problems that I have outlined. Can she a...
Nicola Sturgeon: SNP
I am happy to confirm that the work that I have requested from the Scottish Ambulance Service will cover the issues to which Jamie Stone refers. I am also ha...
Michael Matheson (Falkirk West) (SNP): SNP
The cabinet secretary will be aware of concerns about how operational research consultancy—ORCON—targets are being applied, particularly for category A calls...
Nicola Sturgeon: SNP
I understand where Michael Matheson comes from in asking his questions. The eight-minute target was set not by this Government but by the previous Administra...
James Kelly (Glasgow Rutherglen) (Lab): Lab
In the debate two weeks ago, concerns were expressed about the cleanliness of vehicles and the impact on health and safety of pressures on staff. The cabinet...
Nicola Sturgeon: SNP
I am happy to do that and to report to Parliament when I make a fuller statement. Members will know the importance that I attach to cleanliness and infection...