Meeting of the Parliament 25 March 2026 [Draft]
A constituent of mine said:
“I’ve been begging repeatedly for months for them to process my ADP claim, only to be ignored, told to contact charities or completely brushed off. We frequently go hungry due to severe financial hardship because I cannot afford to pay for essentials alongside bills, and universal credit alone is not enough to support us.”
When I contacted Social Security Scotland to raise the issue, it could not say when a decision would be made, it would not say how long applications are expected to take and it said that the case was being processed at the usual rate. That is cold comfort to my constituent. Will the cabinet secretary please commit to engaging with my office so that we can get an urgent resolution to this case?