Committee
Standards, Procedures and Public Appointments Committee 05 March 2026 [Draft]
05 Mar 2026 · S6 · Standards, Procedures and Public Appointments Committee
Item of business
Ethical Standards Commissioner
Ian Bruce (Ethical Standards Commissioner)
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Good morning. Thank you, convener and members, for the opportunity to provide evidence. I have prepared a brief opening statement, to ensure that there is as much time as possible for questions to me on the work of the office.Given that this will be our last session together, I first acknowledge and set out for the record my gratitude to you, convener, and to the other members of the committee for your understanding and support for my office during this session of Parliament. We have come through a challenging period, but, thanks to the dedication and ability of the staff, we are in a very good place at this time, and we are also well placed to fulfil our role into the future.This will come as no surprise to anyone, but I should highlight that the annual report that I am giving evidence on is fairly dated. Almost a year has passed since the financial year that it covers ended, so it might be helpful to provide a more up-to-date picture to the committee, to let you know how things are at the moment. As the committee will be aware, complaint numbers can provide an indication of the depth of feeling that the public might have about issues, but my office also provides statistical information on cases, which is a better indicator of workload.In general, complaints and cases have increased again this year. For councillors and board members, up to the end of December—the first three quarters of the year—we have seen case numbers increase by about 65 per cent. For MSPs—I checked the figures for you this morning, because I know that this is of interest to the committee—up to the end of February, we have had 57 cases this year. So far, that represents a 148 per cent increase. Complaints about lobbying continue to be relatively rare. We have had only one case this year, which is being assessed, and that compares to two cases last year.I am sorry to say that the majority of the complaints that we deal with continue to relate to incivility in public life. That is a pernicious and worrying trend, and I am working with other stakeholder organisations with a view to addressing it if we can.In spite of rising complaints and case numbers, we have managed to bring down waiting times again over the same period. We are now consistently reaching a decision on admissibility within two months and completing investigations within six months on average, which is well inside our key performance indicators. We publish the most up-to-date figures on our website. In the previous quarter, on average, we took 42 days to assess councillor complaints and 21 days to assess MSP complaints. That has taken hard work and dedication from me and the staff, but we have also introduced a range of additional measures to improve our efficiency as an organisation.That is the update. I am happy to take any questions that members might have.
In the same item of business
The Convener
Lab
Our next item is evidence from Ian Bruce, the Ethical Standards Commissioner, on his annual report and accounts for 2024-25. Welcome back to the committee, I...
Ian Bruce (Ethical Standards Commissioner)
Good morning. Thank you, convener and members, for the opportunity to provide evidence. I have prepared a brief opening statement, to ensure that there is as...
The Convener
Lab
Thank you very much. I hope that, between us, we do not ruin our reputation in this meeting.As usual, as the convener, I have the privilege of leaping in fir...
Ian Bruce
Well—
The Convener
Lab
There will be a risk, but, in your view, how serious is it?
Ian Bruce
There will be none on my watch. As you know, public appointments are my wheelhouse, and the quality of appointments matters—that is the reality. As long as o...
The Convener
Lab
You have confidence that those lines of communication—that is, those by which red flags would be identified—are much stronger now than they were, say, five y...
Ian Bruce
Absolutely. The other thing to say is that there is now a threshold for whistleblowing to occur. That was not necessarily reached when the office was in the ...
The Convener
Lab
That is very reassuring.Something that I know exists—you have certainly updated it more than once—is the investigations manual. What benefits has that brough...
Ian Bruce
Indeed. It means that everything is handled in a consistent way. There are very clear guardrails in place.Those with an interest—not just complainers, but th...
The Convener
Lab
It is a bit of a living document that reflects experience.
Ian Bruce
It is, absolutely.
The Convener
Lab
Excellent. I call Sue Webber.
Sue Webber
Con
Commissioner, I want to ask about the funding that you operate with currently. You are fully funded by the SPCB, but I see that there was a decision to surre...
Ian Bruce
Things are going absolutely fine this year. We get a monthly financial forecast from the finance team, which the senior management team looks at. We are acut...
Sue Webber
Con
That is very fiscally prudent of you, commissioner. I am not going to disagree with your approach.In your introductory remarks, you mentioned the increase in...
Ian Bruce
You will probably have seen from our risk register that one of the risks for us is that all the staff are moving on to a 35-hour working week. You will be ab...
Sue Webber
Con
Can you share any specific examples of that?
Ian Bruce
Yes. First, we have moved on to SharePoint and Office 365, which gives us the advantage of access to Copilot. It is a form of artificial intelligence—a large...
Sue Webber
Con
That helps with turnover and speeds everything up.
Ian Bruce
It does speed everything up, but it also means that case allocation happens more quickly than previously, and we can also get out to people immediately if th...
Sue Webber
Con
If the move to a 35-hour week is, as you said, the equivalent of losing one full-time post, are you seeking to bring in another head?
Ian Bruce
No—I have planned for it. As I said, I am responsible for securing best value. I knew that we would be doing this, and, in our budget, we have come in under ...
Sue Webber
Con
Perhaps more people need to take a look at how you work, commissioner.
The Convener
Lab
I think that what you are saying is that redesigning things and increasing efficiency are allowing you to move to the 35-hour week, which effectively means t...
Ian Bruce
I have mentioned the investigations manual. One of the things that we asked our internal auditors to do—we have internal as well as external auditors—was to ...
The Convener
Lab
That is excellent. I call Ruth Maguire.09:30
Ruth Maguire (Cunninghame South) (SNP)
SNP
Good morning. I am struck by what you said about expecting stakeholders to have empathy if there was a hold-up. One of the stakeholders will be the elected p...
Ian Bruce
That varies considerably, depending on the nature and complexity of the complaint. The 21-day period is for initial assessment, and that is for complaints ab...
Ruth Maguire
SNP
Is that letter the first contact that they have from you? They do not sit waiting to hear from you.