Standards, Procedures and Public Appointments Committee 06 November 2025
A frequent cause of frustration relates to timeliness and delays, which is an issue that the bill deals with. Requesters want their information to be provided within the timescale that is set by the law. The bill makes an important change on proactive disclosure, which is the idea that people should be able to find the information on an organisation’s website without making a request, but, if they have to make a request, it will be answered in a timely fashion.
Getting information to people in good time was one of the positive requirements of the act, but it is one of the most common forms of delay, and that is not only the case for individual requests. Lots of freedom of information laws slow down over time. Kevin Dunion can probably speak about this much better than I can, but, once delays start infecting the system, they start happening all over the place. The system starts to slow down and get delegitimised, so people get frustrated and are less willing to use it.