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Chamber

Meeting of the Parliament 20 May 2025

20 May 2025 · S6 · Meeting of the Parliament
Item of business
Radio Teleswitch Service Switch-off
Grahame, Christine SNP Midlothian South, Tweeddale and Lauderdale Watch on SPTV

I congratulate Beatrice Wishart on securing this debate on the motion, to which I was a signatory. Much has been said about smart meters—often about their unreliability—but, as has been said, at the end of June, the radio teleswitch service that connects to some people’s meters is being switched off.

Now I take myself and my head into the uncomfortable area, for me, of technology. Here we go. The difference between the position in Scotland and the north of England and that in the south of England is that in the midlands, Wales and southern England all smart meters use cellular technology, similar to mobile phones, to send data to energy providers. In the north of England and Scotland, the situation is different—I say to Tim Eagle that it is the same in the north of England. Here, as in the north of England, there is a long-range radio signal. What I do not understand is why, when the radio teleswitch service is switched off at the end of June, it will be replaced with another long-range radio signal. In Scotland, smart meters will run on that new radio signal and not on the public internet or wi-fi. I hope that that is so far so good, because my head is already birling.

What is the impact? Currently, more than 6,000 households in the Borders and more than 700 in Midlothian have yet to switch. That is bad enough. Besides that, the impact on too many of my constituents is that, even if they want to, they will not be able to connect to a smart meter system, because they cannot receive the new radio signal in their location. I have many constituents in that position. Scottish Power, for example, has advised that it will install instead a white meter. Meters must change because, without a new meter, people’s heating and hot water will be affected. They may find that their heating and hot water are always on or off, or that charging happens at the wrong time of day. Their electricity supplier will not be able to confirm how much electricity they have used for heating and other uses, which means that electricity costs could be much higher for them than before.

If someone’s area has a poor signal, their supplier must still replace their RTS meter to ensure that their heating is not disrupted. I am back in the technical maze again. If someone does not have a smart meter and currently has an RTS meter, they may be on a tariff that charges them a different price for the electricity that they use for their heating and hot water than it does for the rest of their electricity, such as for lighting and appliances. Some tariffs also offer lower rates at specific times of the day. That is a good thing, but it all changes after June.

After June, without a new meter, people’s heating and hot water will be affected. A smart meter would ensure that their heating was not disrupted but, if that is not possible, the provider—Scottish Power, for example—can install a white meter with the tariff pre-programmed. I emphasise that it is pre-programmed. People will have to send in manual readings and will not get the full benefits of a smart meter or any other kind of meter, but at least their heating will continue to work.

The trouble is that most white meters charge a slightly higher daytime price compared with a standard tariff, so it is very likely that people will end up paying a lot more. That brings us beyond the technology to the fact that Scotland is doing badly out of this different system. In the event that it is not possible to install a smart meter, people will perhaps be paying more on the pre-programmed tariff. They have to be the kind of person who does not mind cooler water in the evenings. The system will heat most of their water at night and store it in a storage heater, so their hot water will be hot in the morning and coolest in the evening. However, as I said, most white meters charge a higher tariff for daytime usage, which will apply to many older people and disabled people.

We end up with this technology, with too many of my constituents having to opt for a metering system that is more expensive. That is a bitter pill when the wind turbines around them are producing four times more electricity than the south of Scotland uses. They endure a landscape of pylons, but they pay more for the electricity that is generated on their doorstep.

18:39  

In the same item of business

The Deputy Presiding Officer (Liam McArthur) LD
The final item of business is a members’ business debate on motion S6M-17484, in the name of Beatrice Wishart, on the radio teleswitch service switch-off. Th...
Beatrice Wishart (Shetland Islands) (LD) LD
Thank you, Deputy Presiding Officer. I am sorry not to join members in the chamber in person this evening. I thank members who have supported the motion and...
The Deputy Presiding Officer LD
As we move to the open debate, I advise the chamber that there is a lot of interest in the subject, and therefore I must ask members to stick to their speaki...
Elena Whitham (Carrick, Cumnock and Doon Valley) (SNP) SNP
I thank Beatrice Wishart for bringing this important and urgent debate to the chamber, and I fully support her motion. The RTS switch-off is of great conc...
Tim Eagle (Highlands and Islands) (Con) Con
I am grateful to Beatrice Wishart for securing a debate on what is becoming an increasingly serious issue, for many of the reasons that have been mentioned. ...
The Acting Cabinet Secretary for Net Zero and Energy (Gillian Martin) SNP
Will the member take an intervention?
Tim Eagle Con
I think that I have time, so yes.
Gillian Martin SNP
I was not expecting to talk about R100 today, but I should say that we have activated 55 4G masts in areas where economic factors and challenges would have m...
Tim Eagle Con
I am talking not about what has been done but about the fact that the programme has not been rolled out according to the deadline that the SNP promised. I wa...
Pam Duncan-Glancy (Glasgow) (Lab) Lab
I thank Beatrice Wishart for securing this debate on an issue that affects people across Scotland, from Glasgow to the Shetland isles. Figures from Ofgem sh...
Emma Harper (South Scotland) (SNP) SNP
I thank Beatrice Wishart for bringing this members’ business debate to the chamber. She has outlined extremely well the problems that will be caused for her ...
Rachael Hamilton (Ettrick, Roxburgh and Berwickshire) (Con) Con
I thank Beatrice Wishart for securing this important debate. The urgency with which we need to deal with the issue is growing with each passing day. Schedul...
Emma Harper SNP
Rachael Hamilton has just highlighted the challenges that some really vulnerable people are facing, especially the 97-year-old person in Duns. Does she agree...
Rachael Hamilton Con
That is why it is so important that Beatrice Wishart has brought the debate to the chamber. I hope that it will almost be an awareness campaign for those who...
Ariane Burgess (Highlands and Islands) (Green) Green
I, too, thank Beatrice Wishart for bringing this important and urgent debate to the chamber. I speak on behalf of my constituents in the Highlands and Island...
Christine Grahame (Midlothian South, Tweeddale and Lauderdale) (SNP) SNP
I congratulate Beatrice Wishart on securing this debate on the motion, to which I was a signatory. Much has been said about smart meters—often about their un...
Alexander Burnett (Aberdeenshire West) (Con) Con
I thank Beatrice Wishart for bringing the motion for debate. As we have heard, the closure of the radio teleswitch service on 30 June is fast approaching. I ...
The Acting Cabinet Secretary for Net Zero and Energy (Gillian Martin) SNP
Like other members, I begin by thanking Beatrice Wishart for securing a debate on the hugely important issue of the RTS switch-off. Members will know that e...
Rachael Hamilton Con
An issue that I did not get to in my speech is the fact that some of the remedial works are not being covered. Could the Scottish Government help with the pr...
Gillian Martin SNP
As I said, Ofgem is responsible for the process, and the responsibility to replace the meters lies with the energy companies. We have called for certain prot...
Christine Grahame SNP
Will the cabinet secretary take an intervention?
Gillian Martin SNP
Yes, I will.
Christine Grahame SNP
In taking all reasonable steps to ensure that customers are no worse off, should there be a discount on the bill if, to use my example, white metering means ...
Gillian Martin SNP
My reading of suppliers being mandated to “take all reasonable steps to provide a tariff that leaves the consumer ‘no worse off’” is that it involves exact...
Rachael Hamilton Con
When I talked about remedial works, I meant rewiring. That is what I was talking about.
Gillian Martin SNP
Right. Thank you. We have asked for a fund to support consumers who are in that position, and we have called on Ofgem, the UK Government and industry to mak...
The Deputy Presiding Officer LD
Thank you, cabinet secretary. That concludes the debate. Meeting closed at 18:50.