Local Government, Housing and Planning Committee 18 March 2025
Our members mention problems with factors all the time—factors not doing their jobs and their not being able to hold factors accountable. Anything that can strengthen the legislation on factors and factors’ responsibilities would be interesting.
On social housing, I would echo what Shona Gorman said. We are seeing that quite a few social landlords are not doing regular maintenance work, despite increasing service charges. That is creating a lot of frustration for our members. They do not see their gutters being cleaned and have to petition for six months to get one gutter cleaned, which seems to be out of proportion, yet they see their service charges going up.