Local Government, Housing and Planning Committee 18 March 2025
Yes. I will give an example from the private rented sector. Some people who were living down south, in England, were moving up to Edinburgh. They were not able to see the property ahead of time, but they had to put up money up front to secure it, because it had been so hard to secure properties. They moved in and saw that there was damp and mould, and they raised that with the letting agent. However, the letting agent did not do anything for five months, until they moved out. The case involved a couple, one of whom had cancer while the other developed a skin condition as a result of exposure to mould and damp.
So, yes, something at the front end of the letting process could be helpful. The problem is that people are so desperate for a home that they will do whatever it takes to secure one. For us, the solution is much more about having clear penalties and processes for reporting when problems arise. The tenants in the case that I just mentioned reported the damp and mould from the get-go. They moved in, they reported the issue and yet nothing was done, because there is no penalty for the letting agent or the landlord.