Meeting of the Parliament (Hybrid) 09 February 2022
The May 2022 timetable, which initially proposed to add, I think, 100 extra services compared to December of last year, will now, following consultation and feedback from ScotRail customers and businesses, add nearly 150 services. That consultation provided an opportunity for ScotRail customers and businesses to help to shape a reliable and responsive timetable. It is the starting point for rebuilding Scotland’s railway following the Covid pandemic and ensuring that it is fit for purpose.
The member spoke about co-design. ScotRail currently has a stakeholder group that it uses to consult members of the public. There is a proposal that the stakeholder group will also move on 1 April. It is a hugely important forum where vulnerable groups, for example, and members of the public can have their views listened to and can give feedback on consultations that ScotRail undertakes. For example, ScotRail used the stakeholder group when it was framing the design for the ticket office consultation and the timetable consultation.
I hope that that gives Mark Ruskell reassurance that some of the structures are already in place, and I very much expect them to migrate over on 1 April.