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Chamber

Meeting of the Parliament (Hybrid) 24 September 2020

24 Sep 2020 · S5 · Meeting of the Parliament
Item of business
Protection of Workers (Retail and Age-restricted Goods and Services) (Scotland) Bill: Stage 1

Without doubt, the bill has a commendable purpose. As I was convener of the Economy, Energy and Fair Work Committee during the stage 1 process, I would like to thank all those who gave evidence, and the committee clerks for all their hard work in producing our report.

I had the opportunity to speak to Mr Johnson, and there is absolutely no doubting his commitment to addressing the issue. He was right, in his argument with me, to say that there was merit in introducing the bill—to raise awareness of the problems, as much as anything. The minister highlighted that, too.

The evidence that the committee received left us in no doubt that we have a problem. Dr Cheema of the Scottish Grocers Federation gave moving evidence on his experiences after coming to Scotland in 1988. He described how he had been

“spat at, called names, threatened, attacked and had”

his

“tyres slashed and ... windows broken”.—[Official Report, Economy, Energy and Fair Work Committee, 3 March 2020; c 23.]

The Co-operative Group’s submission described

“unprecedented levels of violent, weaponised attacks”

on its staff.

The impact on retail workers is not just physical. Their mental health suffers as a result of trauma and intimidation. It is deplorable that the culture in our communities has brought us to this debate.

It is no surprise that there is strong support for the bill from the retail sector. The comment that struck me most strongly in the evidence session was from a representative of the Co-operative Group, who said:

“Honestly, I think that we all agree that retail workers do not believe that the police care or that the criminal justice system cares, and they are not sure whether elected representatives care about them, because so little is being done.”—[Official Report, Economy, Energy and Fair Work Committee, 3 March 2020; c 26.]

Our debate should send one clear message: we care.

However, the challenge is that this is a bill to create law, but for the most part, it duplicates and crosses over existing law. The provision for the new statutory offence would carry a maximum sentence of imprisonment for up to 12 months, and/or a fine of £10,000, as we have heard.

We also recognise that the current Government supports the presumption against short sentences and that the bill does not significantly extend current legal protections. That said, I am delighted that Daniel Johnson has worked with the Government to address the issue and remove “obstruct and hinder” from section 1. Although that would have been a new protection, I do not think that any committee member was convinced that it would be workable, because it would set the bar too low and create more problems than solutions.

I was particularly struck by the fact that 284 age-restricted products are sold in shops and that they are often flashpoints for the abuse of shop workers. I agree that if we are asking retail workers to uphold our laws, there is a duty to ensure that they are supported and protected for doing so; as such, an aggravator should be applied when a worker is upholding a statutory duty. Andy Wightman rather stole my thunder on that, because he eloquently described why the committee felt the way that it did. The fact that that is now being taken forward is welcome but I, too, wish that it had been inserted into legislation such as the Air Weapons and Licensing (Scotland) Act 2015. That could have saved us a lot of problems now.

The committee heard conflicting evidence on how the current law is upheld. Police Scotland was clear that it takes all reports of violence and intimidation seriously, but we also heard that two thirds of incidents are allegedly not attended by the police. That gap in perception is clearly not helping retail workers’ confidence.

I am in no doubt that action needs to be taken to educate and raise awareness of the issue. Our citizens need to understand that we will not tolerate this behaviour, but punishment should be the last resort. We need to target the behaviour at the root cause—a view that is supported by the Law Society of Scotland.

If I have any concern, it is that the bill recognises the problem but will not necessarily offer a solution. However, I thank Daniel Johnson for introducing the bill and I wish him all the best in its progress through Parliament.

16:37  

In the same item of business

The Deputy Presiding Officer (Lewis Macdonald) Lab
The next item of business is a stage 1 debate on motion S5M-22226, in the name of Daniel Johnson, on the Protection of Workers (Retail and Age-restricted Goo...
Daniel Johnson (Edinburgh Southern) (Lab) Lab
This is quite a moment for me. Rising to speak in favour of my own bill brings with it a real sense of responsibility. I pay tribute to the various organisa...
John Mason (Glasgow Shettleston) (SNP) SNP
I agree with all that the member has said so far. How does he feel about other workers who are not retail workers? Should they, too, be protected?
Daniel Johnson Lab
That is a useful intervention. Unfortunately, I am a solitary member and this is a member’s bill. There is a case for looking at the protection that all publ...
The Deputy Presiding Officer Lab
Gordon Lindhurst will open the debate on behalf of the Economy, Energy and Fair Work Committee. 15:37
Gordon Lindhurst (Lothian) (Con) Con
As the saying goes, the customer is always right—it was the founders of Selfridges and the Ritz hotel who first popularised the phrase. Variations on the the...
The Minister for Community Safety (Ash Denham) SNP
I begin by recognising the important role that retail workers play in our local communities and the wider Scottish economy. During the Covid-19 outbreak, the...
Liam Kerr (North East Scotland) (Con) Con
What is the minister’s view on the representation of the Association of Convenience Stores that the maximum penalty in the bill might not be strong enough?
Ash Denham SNP
The maximum penalty in the bill would be up to one year in prison and/or a fine of up to £10,000. We imagine that most offences will be captured under the bi...
Liam Kerr (North East Scotland) (Con) Con
I am pleased to contribute to this stage 1 debate on the bill. Daniel Johnson knows that I am sympathetic to what he is trying to achieve, as we have discuss...
Jackie Baillie (Dumbarton) (Lab) Lab
I declare an interest as a member of USDAW and the GMB, which both represent retail workers. I am delighted to be able to speak in favour of the bill at sta...
Andy Wightman (Lothian) (Green) Green
I, too, welcome the bill, and commend Daniel Johnson for his work to introduce it. The Scottish Greens support the general principles of the bill and will vo...
Liam McArthur (Orkney Islands) (LD) LD
Presiding Officer, I offer my apologies—to you, to the Presiding Officer who was then in the chair, and to other members—that I was not here at the start of ...
The Deputy Presiding Officer (Linda Fabiani) SNP
We move to the open debate, with speeches of absolutely no more than four minutes, please. I do not want to delay decision time or cut out speakers. 16:12
Colin Beattie (Midlothian North and Musselburgh) (SNP) SNP
As a member of the Economy, Energy and Fair Work Committee, I support the general principles of the bill. It is important that we have a full debate on the i...
The Deputy Presiding Officer SNP
If everybody takes an extra five seconds, that makes us late. I call Alison Harris. 16:16
Alison Harris (Central Scotland) (Con) Con
That is a challenge—thank you, Presiding Officer. I, too, am a member of the Economy, Energy and Fair Work Committee. Since Daniel Johnson introduced the bi...
Bob Doris (Glasgow Maryhill and Springburn) (SNP) SNP
As others have done, I thank Daniel Johnson for navigating his member’s bill through stage 1. It is a robust bill, albeit that I know that some amendments ar...
Mark Griffin (Central Scotland) (Lab) Lab
I draw members’ attention to my declaration of interests. I am a member of USDAW and Unite. I am delighted to support Daniel Johnson’s bill and congratulate...
Kenneth Gibson (Cunninghame North) (SNP) SNP
I thank Daniel Johnson for introducing his bill with the support of USDAW—the Union of Shop, Distributive and Allied Workers. It is on a matter that is impor...
Michelle Ballantyne (South Scotland) (Con) Con
Without doubt, the bill has a commendable purpose. As I was convener of the Economy, Energy and Fair Work Committee during the stage 1 process, I would like ...
Annabelle Ewing (Cowdenbeath) (SNP) SNP
I, too, congratulate Daniel Johnson on and commend him for his hard work and absolute determination to introduce the bill and reach this stage. I also pay tr...
John Mason (Glasgow Shettleston) (SNP) SNP
I have been a member of the Economy, Energy and Fair Work Committee off and on. I am currently a substitute member, but I was not involved in the bill at all...
Sarah Boyack (Lothian) (Lab) Lab
I join colleagues in congratulating Daniel Johnson on getting his bill to Parliament and this stage. It is clear that there are more discussion and negotiati...
Maurice Golden (West Scotland) (Con) Con
It goes without question that no one should face violent abuse or untoward behaviour at their place of work. Sadly, however, violence against shop workers is...
Ash Denham SNP
I thank all members who have contributed to this debate on an important issue. It is clear that we all agree that the abuse of a retail worker is totally una...
The Deputy Presiding Officer SNP
I call Daniel Johnson to close the debate. You can take us up to decision time. 16:58
Daniel Johnson Lab
I will do so gladly. I begin by thanking everyone who has taken part in the debate. It has been encouraging to hear such a broad range of views and to have ...
The Deputy Presiding Officer SNP
Excuse me, Mr Johnson. I know that we have a half-empty chamber, but it is awfully noisy. Could members take care, please?
Daniel Johnson Lab
I know that those retail workers will be heartened to know that we take the issues that they face daily seriously. Before I go much further I would like t...