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Chamber

Meeting of the Parliament (Hybrid) 24 September 2020

24 Sep 2020 · S5 · Meeting of the Parliament
Item of business
Protection of Workers (Retail and Age-restricted Goods and Services) (Scotland) Bill: Stage 1
Kerr, Liam Con North East Scotland Watch on SPTV

I am pleased to contribute to this stage 1 debate on the bill. Daniel Johnson knows that I am sympathetic to what he is trying to achieve, as we have discussed the matter on and off for the past two or three years.

I recognise the ills that he seeks to address, as I have been a retail worker at various times—as no doubt many across this chamber have—and was subjected to the sort of behaviour about which the committee has heard, although mercifully not of the severity that still far too many must endure.

Those who have been retail workers will recognise the issues that the bill covers, given the Scottish Grocers Federation’s report that 99 per cent of workers it surveyed had experienced violence and physical abuse, and USDAW’s evidence that a Scottish shop worker is abused, threatened or assaulted more than 20 times a year on average.

I witnessed a lone petrol station worker being subjected to a torrent of abuse late one evening around three weeks ago on the outskirts of Edinburgh, simply because his till had crashed and failed to register a loyalty card. I spoke to him afterwards to offer support and he was clearly shaken and scared. Did he report the incident to his boss or the police, as I suggested? He possibly did not—for reasons that I will return to later.

It is not difficult for the Scottish Conservatives to support the principles of the bill, which are about increasing the protection for workers in the retail sector, as the online executive summary to the bill suggests. I feel, however, that a number of areas ought to be explored in greater depth.

My colleagues will elaborate on these throughout the debate, but let me suggest some thoughts on which the member might wish to reflect and perhaps come back to when he closes the debate.

I noticed that, among others, the Scottish Government’s memorandum, the Crown Office and the minister herself suggest that the new offence would not significantly expand current legal protection and that provisions in existing criminal law cover many of the proposed elements. Regardless of whether that position is accepted, I note that the member’s response throughout the process has been that the key is to send a message that would

“communicate our priorities to the public”

and

“reflect the seriousness of the crimes that are perpetrated and the duties and obligations that we place on people”—[Official Report, Economy, Energy and Fair Work Committee, 13 May 2020; c 9.]

Let us leave aside the question whether the primary aim of the law should be to send a message. In her evidence to the committee, the minister said that

“the sending of a message is a sort of secondary benefit" .—[Official Report, Economy, Energy and Fair Work Committee, 6 May 2020; c 5.]

I am not readily persuaded of that. If the proposed bill does not fundamentally create anything new, the member ought to ask why the messaging of the current law does not work. Should we not work to establish where the current failure lies and what is required to fix it? The answer might well not be more law.

Should we not be asking whether retail workers are reporting incidents? Daniel Johnson referred earlier to the USDAW survey, which found that only 34 per cent of victims report incidents. If they are not reporting them, why not? Is it because they are afraid of the consequences? Is it because, as the Scottish Co-operative Party suggests, they are not being taken seriously? Is it because they are unaware of the current law and their rights? Is the Federation of Small Businesses in Scotland right that only one in 10 businesses report incidents as a crime? If so, why is that? Is it ignorance of the existing law? Is it that the police do not have the time or resources to properly combat the problem? If so, that is a much bigger issue, which will not simply be addressed by the proposed new law.

Are there problems at prosecution level? Are cases falling on an evidential basis? If so, why? Will the proposed requirement for evidence to be from a single source address that? In addition, what message does the current sentencing regime give? What sentences are being handed down for the offences at the moment? Do those fail to send a message that that behaviour is reprehensible and will not be tolerated?

The Association of Convenience Stores believes that the proposed offence

“would act as a deterrent”,

but presumably that would be the case only if the sentences given were seen to be commensurate with the seriousness of the crime. However, the ACS states:

“The maximum sentence ... may not be high enough”.

The ACS might be right, because the penalty under the bill could be, as we heard from the minister, imprisonment for 12 months or a fine. However, it will not be lost on anyone watching and listening to this debate that just last year the Scottish Parliament voted, with the notable exception of the Scottish Conservatives, for a presumption against 12-month prison sentences. That means that the criminals who carry out the acts that the bill addresses, who the minister described as committing lower-end offences—I know that she did not mean that pejoratively—do not risk prison, and they know that they will get a fine or community sentence instead. However, we already know—and Daniel Johnson knows this very well—that one in three community sentences are not completed and one in four contain no element of work.

I ask Daniel Johnson to muse on that throughout the debate and address in his closing speech the inadequacies and myriad failures of the soft-touch justice approach pursued by the Government—I will welcome his conversion with open arms. Although that is perhaps a forlorn hope, it would be useful if he were to note the importance of addressing those underlying questions and acknowledge the importance of enhanced education, training and public awareness as crucial for the bill, as the committee convener flagged up earlier.

The Scottish Conservatives will support the general principles of the bill at decision time tonight.

15:57  

In the same item of business

The Deputy Presiding Officer (Lewis Macdonald) Lab
The next item of business is a stage 1 debate on motion S5M-22226, in the name of Daniel Johnson, on the Protection of Workers (Retail and Age-restricted Goo...
Daniel Johnson (Edinburgh Southern) (Lab) Lab
This is quite a moment for me. Rising to speak in favour of my own bill brings with it a real sense of responsibility. I pay tribute to the various organisa...
John Mason (Glasgow Shettleston) (SNP) SNP
I agree with all that the member has said so far. How does he feel about other workers who are not retail workers? Should they, too, be protected?
Daniel Johnson Lab
That is a useful intervention. Unfortunately, I am a solitary member and this is a member’s bill. There is a case for looking at the protection that all publ...
The Deputy Presiding Officer Lab
Gordon Lindhurst will open the debate on behalf of the Economy, Energy and Fair Work Committee. 15:37
Gordon Lindhurst (Lothian) (Con) Con
As the saying goes, the customer is always right—it was the founders of Selfridges and the Ritz hotel who first popularised the phrase. Variations on the the...
The Minister for Community Safety (Ash Denham) SNP
I begin by recognising the important role that retail workers play in our local communities and the wider Scottish economy. During the Covid-19 outbreak, the...
Liam Kerr (North East Scotland) (Con) Con
What is the minister’s view on the representation of the Association of Convenience Stores that the maximum penalty in the bill might not be strong enough?
Ash Denham SNP
The maximum penalty in the bill would be up to one year in prison and/or a fine of up to £10,000. We imagine that most offences will be captured under the bi...
Liam Kerr (North East Scotland) (Con) Con
I am pleased to contribute to this stage 1 debate on the bill. Daniel Johnson knows that I am sympathetic to what he is trying to achieve, as we have discuss...
Jackie Baillie (Dumbarton) (Lab) Lab
I declare an interest as a member of USDAW and the GMB, which both represent retail workers. I am delighted to be able to speak in favour of the bill at sta...
Andy Wightman (Lothian) (Green) Green
I, too, welcome the bill, and commend Daniel Johnson for his work to introduce it. The Scottish Greens support the general principles of the bill and will vo...
Liam McArthur (Orkney Islands) (LD) LD
Presiding Officer, I offer my apologies—to you, to the Presiding Officer who was then in the chair, and to other members—that I was not here at the start of ...
The Deputy Presiding Officer (Linda Fabiani) SNP
We move to the open debate, with speeches of absolutely no more than four minutes, please. I do not want to delay decision time or cut out speakers. 16:12
Colin Beattie (Midlothian North and Musselburgh) (SNP) SNP
As a member of the Economy, Energy and Fair Work Committee, I support the general principles of the bill. It is important that we have a full debate on the i...
The Deputy Presiding Officer SNP
If everybody takes an extra five seconds, that makes us late. I call Alison Harris. 16:16
Alison Harris (Central Scotland) (Con) Con
That is a challenge—thank you, Presiding Officer. I, too, am a member of the Economy, Energy and Fair Work Committee. Since Daniel Johnson introduced the bi...
Bob Doris (Glasgow Maryhill and Springburn) (SNP) SNP
As others have done, I thank Daniel Johnson for navigating his member’s bill through stage 1. It is a robust bill, albeit that I know that some amendments ar...
Mark Griffin (Central Scotland) (Lab) Lab
I draw members’ attention to my declaration of interests. I am a member of USDAW and Unite. I am delighted to support Daniel Johnson’s bill and congratulate...
Kenneth Gibson (Cunninghame North) (SNP) SNP
I thank Daniel Johnson for introducing his bill with the support of USDAW—the Union of Shop, Distributive and Allied Workers. It is on a matter that is impor...
Michelle Ballantyne (South Scotland) (Con) Con
Without doubt, the bill has a commendable purpose. As I was convener of the Economy, Energy and Fair Work Committee during the stage 1 process, I would like ...
Annabelle Ewing (Cowdenbeath) (SNP) SNP
I, too, congratulate Daniel Johnson on and commend him for his hard work and absolute determination to introduce the bill and reach this stage. I also pay tr...
John Mason (Glasgow Shettleston) (SNP) SNP
I have been a member of the Economy, Energy and Fair Work Committee off and on. I am currently a substitute member, but I was not involved in the bill at all...
Sarah Boyack (Lothian) (Lab) Lab
I join colleagues in congratulating Daniel Johnson on getting his bill to Parliament and this stage. It is clear that there are more discussion and negotiati...
Maurice Golden (West Scotland) (Con) Con
It goes without question that no one should face violent abuse or untoward behaviour at their place of work. Sadly, however, violence against shop workers is...
Ash Denham SNP
I thank all members who have contributed to this debate on an important issue. It is clear that we all agree that the abuse of a retail worker is totally una...
The Deputy Presiding Officer SNP
I call Daniel Johnson to close the debate. You can take us up to decision time. 16:58
Daniel Johnson Lab
I will do so gladly. I begin by thanking everyone who has taken part in the debate. It has been encouraging to hear such a broad range of views and to have ...
The Deputy Presiding Officer SNP
Excuse me, Mr Johnson. I know that we have a half-empty chamber, but it is awfully noisy. Could members take care, please?
Daniel Johnson Lab
I know that those retail workers will be heartened to know that we take the issues that they face daily seriously. Before I go much further I would like t...