Meeting of the Parliament 01 February 2017
I thank the member for an important question. As I have said, the review’s remit includes looking at changes in the technological landscape in 21st century Scotland. That will be important, because I do not think that we have seen anything yet with regard to changes in technology.
The approach fits in with our justice digital strategy and SLAB’s increasing use of online platforms, including the ability to submit applications and treat online, and much more can be done to facilitate easier access to the system for users, simplify the process and maximise efficiency. On the technological front, it will be very interesting indeed to see what the review panel comes up with further to its engagement with wider stakeholders in Scotland.