Meeting of the Parliament 24 January 2017
I thank the minister for advance sight of his statement. It is right that he has come to the chamber to make a statement, given the changes at the top of the ScotRail Alliance in the past few days. We welcome the appointment of Alex Hynes to be the new managing director of the ScotRail Alliance. I wonder, however, whether Mr Hynes is prepared for the relationship with the Scottish Government that he will face in his new role, for it is that above all else that seems to have driven Mr Verster from his post.
There have been ill-thought-through announcements regarding public sector bids and the future of the franchise and uncosted raids on the SQUIRE fund without adequate consultation, for which Mr Verster cannot vouch, while the situation on the ground deteriorates for the travelling public, with customer satisfaction down and the latest performance data showing average annual punctuality lower than the contractual target.
It is not good enough. Can we have assurances from the transport minister that Mr Hynes will have the full support of the Government and that the minister will cease to bounce policy into the public domain without proper consultation with either ScotRail and/or the various stakeholders? Will the minister promise those passengers who are so fed up with the performance of our railway network that he will stop the gimmicks and the policy-making on the hoof and finally focus on resolving the underperformance of our national railway?