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Chamber

Meeting of the Parliament 06 December 2012

06 Dec 2012 · S4 · Meeting of the Parliament
Item of business
Careers Services
My question is not about whether SDS will eventually get round to seeing all pupils. There are pupils in classes now who are getting no careers guidance at all. That is the real issue. I am also advised by people in education that many pupils are unassigned to any category, but that was denied by SDS senior management when they appeared before the Education and Culture Committee last week. Perhaps, in her closing speech, the minister could clarify the position.

The Government’s approach seems to be underpinned by an unproven and untested assumption that the 100,000 young people categorised as green will use the my world of work website and may not want or need face-to-face guidance. However, the university drop-out rate of 9.4 per cent suggests that young people of all abilities need to be helped into making good careers choices.

In the post-school setting, staff numbers and office opening hours are being reduced, drop-in services are being ended, an appointment-only system is being introduced and advisers are being stopped from carrying out home visits and taking clients to interviews in their cars. How will those actions help to make inroads into youth unemployment?

That is all dressed up in the language of modernisation—a loaded word that is often applied to give the impression that it means progress. Unison, which represents SDS staff, believes that modernisation is a cover for

“budget cuts rather than the drive to improve the service”.

Those cuts have resulted in 200 front-line staff losing their jobs. I have no idea where the minister gets the idea that it has been an increase in staffing.

Unison was so concerned at the changes and cutbacks that it conducted a survey of its members, as other speakers have said. The results are startling. Only last month, 89 per cent of the 400 staff who responded either disagreed or strongly disagreed with the assertion that

“The new service delivery model will result in an enhanced service for the people of Scotland”.

Morale is low, and staff feel deskilled and that their professional judgment is no longer required.

Unison also identifies SDS as having a culture in which there is no room for any debate on the organisation’s direction. SDS has form on that. It does not appear to like to hear other people’s views. As I mentioned, it embargoed the previous research, despite the fact that it commissioned it. The academics who conducted the research are currently engaged in further research, but SDS has ordered its staff not to co-operate with that research. To be frank, that is astonishing and the minister simply must step in and not allow that to happen.

Just because somebody brands something with the label “modernisation” does not mean that it is good or that it is better than what went before. The changes that are being made are untested and unproven.

There is no independent research that states that the more clever somebody is, the less they need to see a careers adviser or the better they are at managing their own career. By the end of October, 83 per cent of secondary school pupils were unregistered. We are very worried about that. The Government should be worried too but its approach so far is complacent in the extreme.

I move amendment S4M-05109.2, to leave out from first “agrees” to end and insert:

“acknowledges that, at a time of high and rising unemployment, careers information, advice and guidance is increasingly important to young people in school and those seeking opportunities post-school; believes that web-based services should be viewed as useful information tools that complement and supplement the careers advice and guidance system rather than as a replacement; is concerned at what it understands are the very low levels of registration by school pupils on the web-based system, My World of Work, and believes that the red, amber and green method of categorising pupils is resulting in many receiving little or no careers guidance; notes the reduction of 20% in frontline staff and the decline in opening hours of careers offices; further notes the results of two recent careers staff surveys that have raised serious concerns about the new service model, and urges the Scottish Government to reconsider its careers strategy and to work with Skills Development Scotland, careers staff, trade unions, academics and other stakeholders to carry out a full and rigorous assessment of the services being provided.”

15:23
References in this contribution

Motions, questions or amendments mentioned by their reference code.

In the same item of business

The Presiding Officer (Tricia Marwick) NPA
The next item of business is a debate on motion S4M-05109, in the name of Angela Constance, on the modernisation of Scotland’s careers services.14:57
The Minister for Youth Employment (Angela Constance) SNP
Having the right people with the right skills in the right jobs is central to growing Scotland’s economy, and an effective careers service is a crucial found...
Kezia Dugdale (Lothian) (Lab) Lab
I am interested in the minister’s comments on a “universal service for all young people”. I have in front of me “Putting Learners at the Centre—Delivering ou...
Angela Constance SNP
Absolutely not. One of the strengths of the careers service as it stands but enhanced by modernisation is that it will be flexible and responsive. With the u...
Drew Smith (Glasgow) (Lab) Lab
The move from face-to-face support to online support has its challenges, of course. Is the minister aware, for example, of the recent figures that I have, wh...
Angela Constance SNP
Let us be clear that a person does not need to be registered to access the careers service, but of course we want young people to register, as we think that ...
Kezia Dugdale Lab
Will the minister take an intervention?
Angela Constance SNP
Not just now—I have not finished dealing with Mr Smith’s point.With every month that goes by, registration increases by 10 to 15 per cent. I also take except...
Neil Findlay (Lothian) (Lab) Lab
Will the minister take an intervention?
Angela Constance SNP
No, thank you.Those young people will receive career management skills in the classroom as part of the curriculum for excellence. That is our baseline univer...
Kezia Dugdale Lab
The minister says that she wants careers services to be at the heart of the system. How, then, can she explain a 20 per cent cut in front-line services? That...
Angela Constance SNP
Miss Dugdale will be aware—it is no secret—that Skills Development Scotland has had a voluntary severance scheme, which ended in March 2012. However, there h...
Mary Scanlon (Highlands and Islands) (Con) Con
I am not a member of the Education and Culture Committee and I am quite new to the issue, but I have read the briefing from Unison, which says that 93 per ce...
Angela Constance SNP
I am aware of that survey only because it is quoted in the Unison briefing that has been distributed to members today. I have of course seen press comments a...
Kezia Dugdale Lab
Will the minister give way?
Angela Constance SNP
No. The survey had 350 staff—Interruption.
The Presiding Officer NPA
Ms Dugdale, sit down.
Angela Constance SNP
I understand that 350 staff participated in the survey, out of a head count of 1,150 staff. The survey took place before the intensive face-to-face engagemen...
The Presiding Officer NPA
Can we stop having remarks from a sedentary position?
Angela Constance SNP
The Government is firmly committed to high-quality universal careers services for people of all ages. We are committed to services that are independent, impa...
Neil Findlay (Lothian) (Lab) Lab
My experience of being a recipient of careers guidance at school was not particularly good, but that probably says more about my attitude as a surly, spotty ...
The Cabinet Secretary for Education and Lifelong Learning (Michael Russell) SNP
No.
The Presiding Officer NPA
I think that in this case Mr Russell was the innocent party. Some of his colleagues were certainly intervening.
Neil Findlay Lab
I humbly apologise. Someone must have the same dulcet tones as Mr Russell.Help for young people with careers development is important. Our young people need ...
Angela Constance SNP
I am certainly aware of the research that those reputable researchers conducted in 2009, which was actually pre my world of work. Does Mr Findlay accept that...
Neil Findlay Lab
I am just coming to that point. The academics suggest that web-based services, while potentially a useful tool, should not replace the current face-to-face c...
Angela Constance SNP
Will Mr Findlay give way?
Neil Findlay Lab
Certainly.
Angela Constance SNP
As Mr Findlay is so well informed by his trade union and Skills Development Scotland sources, does he accept the commitment that has been given that, in the ...
Neil Findlay Lab
Presiding Officer, I think that we have heard enough from the minister now.