Local Government, Housing and Planning Committee 29 May 2025
Like you, I have had constituents get in touch and raise some pretty serious issues with factors. I am aware of many situations in which factors are simply stonewalling constituents, who are still having to pay the monthly fee.
Like Mark Griffin, constituents have raised the timescales that are involved. It can seem like an awfully long time to get a conclusion through the First-Tier Tribunal, and the factor, even if found to have breached the code, seems to be able to get back to what it is doing or join another factor board and start again pretty quickly. When it comes to consulting, you mentioned stakeholders and MSPs. Will my constituents also get the opportunity to feed into the review?