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Every contribution to the Official Report — chamber and committee — searchable in one place. Pulled from data.parliament.scot, indexed for full-text search, linked through to every MSP.

129

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415

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2,096,198

Hansard contributions

1999–2026

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Official Report

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Showing 60 of 2,096,198 contributions. Latest 30 days: 3,026. Coverage: 12 May 1999 — 10 Jun 2026.

The Presiding Officer NPA Chamber

Urgent Question

That concludes the urgent question. We will have a one-minute break to switch over, after which we will resume with portfolio questions.The rest of this Official Report will be published progressively as soon as the text is available.

Neil Gray SNP Chamber

Urgent Question

I understand the motivation behind Mr Smith’s questions. He will understand that Police Scotland, the Courts and Tribunals Service and the Crown are rightly independent of Government. However, what we are able to see from the footage that Mr Kerr and Mr Smith have alluded to s...

Alyn Smith (Stirling) (SNP) SNP Chamber

Urgent Question

I commend Paul Sweeney for his contributions in the chamber. There is a lot of unanimity across the Parliament, and we should all be careful with our words in general when discussing such matters.These are aggravated offences. I commend the cabinet secretary for his response, ...

Neil Gray SNP Chamber

Urgent Question

I agree with Mr Kerr’s points. Of course, there is a right to protest and to organise peacefully, but that is not what we saw last night. We saw thuggery and intimidatory tactics seeking to divide communities. They will not succeed in Scotland.Last night, I was in live dialogu...

Stephen Kerr (Mid Scotland and Fife) (Con) Con Chamber

Urgent Question

Looking at the footage of last night’s events, we see that it was not protest but criminal disorder. Families should be able to go about their daily lives in Scotland without fear of violence, intimidation or public disorder from a gang of balaclava-clad hooligans.Will the cab...

Neil Gray SNP Chamber

Urgent Question

In the first instance, those efforts are being led by Police Scotland in the work that it is doing to reassure communities across Scotland. Work is ongoing in Government to ensure that we are able to protect and enhance communities, including minority ethnic groups and religio...

Clare Haughey (Rutherglen and Cambuslang) (SNP) SNP Chamber

Urgent Question

The scenes in Glasgow city centre and in other parts of Scotland—and, indeed, in Belfast—were truly shocking. Those scenes and all racism must be condemned by all parties in the chamber. Shame on those who choose not to do so.How will the Scottish Government reach out to and w...

Neil Gray SNP Chamber

Urgent Question

I fundamentally and completely agree with what Paul Sweeney has said—I believe that to my core. We are a welcoming nation. We have benefited from migration to this country and we continue to benefit from it. I say that particularly given the offices that I have held in health ...

Paul Sweeney Lab Chamber

Urgent Question

Some members of the Parliament have sought to fan the flames of division with continual talk of “strangers” and calls for further protests tonight. Does the cabinet secretary agree that every one of us in the Parliament has a duty to calm tensions in this country and not to in...

The Presiding Officer (Kenneth Gibson) NPA Chamber

Urgent Question

Before Paul Sweeney comes back in, I say to him that I am looking for questions rather than speeches. Other members are keen to come in, so it is important that we keep questions as brief as possible.

Neil Gray SNP Chamber

Urgent Question

I completely agree with everything that Paul Sweeney has put on the record in his supplementary question. The Scottish Government’s approach is grounded in tackling hate consistently and proportionately across all communities, which is underpinned by a zero-tolerance stance on...

Paul Sweeney Lab Chamber

Urgent Question

Last night, racist thugs stormed through the centre of Glasgow under the white nationalist slogan “White lives matter”. Members of the public were attacked indiscriminately because of the colour of their skin, and two police officers were injured. My prayers are with those who...

The Cabinet Secretary for Justice (Neil Gray) SNP Chamber

Urgent Question

The actions of a very small number of individuals in parts of Scotland last night, which included the assaulting of police officers and members of minority ethnic communities, are shocking and unacceptable. Violence and racism have no place on our streets, and I utterly condem...

Paul Sweeney (Glasgow) (Lab) Lab Chamber

Urgent Question

To ask the Scottish Government what urgent action it will take in response to the reported violent racist demonstrations that took place last night in Glasgow.

Speaker unknown Chamber

Urgent Question

The Presiding Officer (Kenneth Gibson) NPA Chamber

Committee Conveners

Today’s business begins with the results of the elections for committee conveners. I will announce the results for each committee in turn.Stuart McMillan has been elected as convener of the Climate Action Committee. The total number of ballots was 121 and the results were as f...

Angela Constance SNP Chamber

General Question Time · GP Walk-in Centres (North Ayrshire)

It is disappointing that Mr Hoy does not welcome the prospect of a GP walk-in service for Stranraer. The important point is that the purpose of GP walk-in services is to free up capacity in the primary care system, so that people across our constituencies and regions can be se...

Craig Hoy (Dumfriesshire) (Con) Con Chamber

General Question Time · GP Walk-in Centres (North Ayrshire)

It is 77 miles from Sanquhar to Stranraer, which is a journey that takes a minimum of two hours by car or at least four hours by bus. Given that my constituents will be expected to make that journey to access the GP walk-in centre in Stranraer, does that not expose the policy ...

Angela Constance SNP Chamber

General Question Time · GP Walk-in Centres (North Ayrshire)

I expect the Glasgow site to open later this month. I very much appreciate the health board’s hard work to get the services up and running. I am sure that Michelle Campbell will join me in welcoming the opening of the sites and thanking our hard-working national health service...

Michelle Campbell (Renfrewshire North and Cardonald) (SNP) SNP Chamber

General Question Time · GP Walk-in Centres (North Ayrshire)

Work is well under way in preparation for Glasgow’s first walk-in clinic opening. Can the Scottish Government offer an update on when that wonderful resource for the good people of Cardonald will be open?

Angela Constance SNP Chamber

General Question Time · GP Walk-in Centres (North Ayrshire)

Ms Gibson has made an important point about reducing health inequality by improving access to healthcare. The Government is committed to providing a North Ayrshire walk-in service, which was one of the 14 additional services that were announced. That brings the total number of...

Patricia Gibson SNP Chamber

General Question Time · GP Walk-in Centres (North Ayrshire)

North Ayrshire’s people have Scotland’s lowest healthy life expectancy. The average adult remains in full health until just 53 years old. More than 28 per cent of people live with a long-term health condition, which is 6 per cent higher than the Scottish average. In view of th...

The Cabinet Secretary for Health and Care (Angela Constance) SNP Chamber

General Question Time · GP Walk-in Centres (North Ayrshire)

I have committed to expanding the walk-in service programme and will set out how I will do so in the first 100 days of this Government. Health boards were previously asked to generate proposals that considered their populations’ needs, taking into account local issues and circ...

Patricia Gibson (Cunninghame South) (SNP) SNP Chamber

General Question Time · GP Walk-in Centres (North Ayrshire)

To ask the Scottish Government when it expects a general practitioner walk-in centre to open in North Ayrshire. (S7O-00023)

Neil Gray SNP Chamber

General Question Time · Scottish Fire and Rescue Service (Service Delivery Review)

The short answer is yes. I am happy to meet Ms Minto or any other member to discuss the matter further. The challenge of multiple organisations drawing on small rural populations is not new. The SFRS works collaboratively with a range of partners, including the coastguard serv...

Jenni Minto (Argyll and Bute) (SNP) SNP Chamber

General Question Time · Scottish Fire and Rescue Service (Service Delivery Review)

I appreciate that these are independent decisions to be made by the Scottish Fire and Rescue Service, but I am interested to know whether the Scottish Government is looking at the cumulative impact of those changes on, for example, other rescue services such as the coastguard,...

Neil Gray SNP Chamber

General Question Time · Scottish Fire and Rescue Service (Service Delivery Review)

I am more than happy to explore that with the Scottish Fire and Rescue Service in order to ensure that we are in a position to respond to the changing nature of fire and flood risk across Scotland. The Scottish Fire and Rescue Service’s very successful prevention activities, a...

Stephen Kerr (Mid Scotland and Fife) (Con) Con Chamber

General Question Time · Scottish Fire and Rescue Service (Service Delivery Review)

Ministers previously told Parliament that almost £1 million of specialist wildfire pumping units would be deployed within weeks. A Scottish Conservative freedom of information request later revealed that they were still not operational, during Scotland’s worst wildfire season ...

Neil Gray SNP Chamber

General Question Time · Scottish Fire and Rescue Service (Service Delivery Review)

These are independent decisions for the Scottish Fire and Rescue Service to make, but it is open to Parliament to take a view on those matters—in the way that a view is normally taken, for example, on investigations undertaken through the committee structure—or otherwise. Obvi...

Joe Fagan Lab Chamber

General Question Time · Scottish Fire and Rescue Service (Service Delivery Review)

There is profound concern about the potential outcomes of the service delivery review, not least from the firefighters and their union. Given the gravity of the decisions that are about to be made, does the Government agree that there should be full parliamentary scrutiny and ...

The Cabinet Secretary for Justice (Neil Gray) SNP Chamber

General Question Time · Scottish Fire and Rescue Service (Service Delivery Review)

I met the SFRS board chair on 4 June, when we discussed the overall objectives of the service delivery review and the consultation and outreach process that the SFRS has undertaken. Recent large fires in Glasgow and Fife have been dealt with commendably by our front-line firef...

Joe Fagan (South Scotland) (Lab) Lab Chamber

General Question Time · Scottish Fire and Rescue Service (Service Delivery Review)

To ask the Scottish Government what discussions it has had with the Scottish Fire and Rescue Service board regarding the outcome of the service delivery review that is due to be considered on 22 June. (S7O-00022)

Stephen Flynn SNP Chamber

General Question Time · Active Travel (Funding)

I am happy to answer.If Mr Cole-Hamilton wishes to write to me, I will write back to him as swiftly as I possibly can.

The Presiding Officer NPA Chamber

General Question Time · Active Travel (Funding)

That was not quite on the nose for the general question, but do you want to respond, cabinet secretary?

Alex Cole-Hamilton (Edinburgh North Western) (LD) LD Chamber

General Question Time · Active Travel (Funding)

I hope that the cabinet secretary will agree that one of the safest ways to get students from Kirkliston in my constituency to their catchment high school in South Queensferry is via the council-funded coach service that has been operating well there for several years. A decis...

The Presiding Officer NPA Chamber

General Question Time · Active Travel (Funding)

I realise that everyone is finding their feet, including me. I remind members that they should only press their button if they want to ask a supplementary to the general question that has been asked.Alex Cole-Hamilton has a supplementary.

Lloyd Melville (Angus South) (SNP) SNP Chamber

General Question Time · Active Travel (Funding)

My apologies, Presiding Officer. I pressed my button in error, thinking that I would have to do that for my general question later on.

The Presiding Officer NPA Chamber

General Question Time · Active Travel (Funding)

Lloyd Melville has a supplementary.

Julie MacDougall Reform Chamber

General Question Time · Active Travel (Funding)

The Presiding Officer NPA Chamber

General Question Time · Active Travel (Funding)

That is not relevant to this question. We are on supplementaries to the question that Patrick Harvie asked.

Julie MacDougall (Mid Scotland and Fife) (Reform) Reform Chamber

General Question Time · Active Travel (Funding)

I recently met the chief executive of Forth Valley College. It was incredibly harrowing to hear about how apprenticeship courses are being cut—

The Presiding Officer NPA Chamber

General Question Time · Active Travel (Funding)

Julie MacDougall has a supplementary.

Stephen Flynn SNP Chamber

General Question Time · Active Travel (Funding)

Mr Harvie will be pleased to know that £3.2 million is still going to regional transport partnerships—£1.6 million will be available for local direct awards and £1.4 million is going to bikeability schemes, which all our weans can benefit from. Of course, that forms part of a ...

Patrick Harvie Green Chamber

General Question Time · Active Travel (Funding)

I am sorry that the cabinet secretary did not choose to answer that question by explaining why the cut took place and why it took place during the election purdah period. I have returned to my job to meet local community organisations that are doing the work that the Scottish ...

The Cabinet Secretary for Economy, Tourism and Transport (Stephen Flynn) SNP Chamber

General Question Time · Active Travel (Funding)

I thank Patrick Harvie for his question, because it gives me the opportunity to restate what the First Minister said. We support cycling, walking and wheeling, which is why £226 million-worth of investment is going into sustainable and active travel. I am very proud of that—I ...

Patrick Harvie (Glasgow) (Green) Green Chamber

General Question Time · Active Travel (Funding)

To ask the Scottish Government, in light of comments made by the First Minister in the Parliament on 2 June that the Scottish Government prioritises active and safe travel routes and the encouragement of cycling, walking and wheeling, for what reason Transport Scotland reporte...

Stephen Kerr Con Chamber

Committee Conveners

The Presiding Officer NPA Chamber

Committee Conveners

Stephen Kerr (Mid Scotland and Fife) (Con) Con Chamber

Committee Conveners

On a point of order, Presiding Officer. For guidance, would it be possible for the same person to be nominated again in those circumstances?

The Presiding Officer NPA Chamber

Committee Conveners

The process is opened again for further nominations. However, to be clear, any other member who is nominated will have to come from the party from which the original member was selected.

Helen McDade Reform Chamber

Committee Conveners

What happens then?

The Presiding Officer NPA Chamber

Committee Conveners

If a candidate receives the majority of votes, that candidate will become the committee convener. If the majority is against it, that candidate will not be the committee convener.

Helen McDade (Mid Scotland and Fife) (Reform) Reform Chamber

Committee Conveners

On a point of order, Presiding Officer. I just wonder what the process is. Can you explain what happens once a vote has been cast when there is only one candidate, so that we know what we are voting against?

The Presiding Officer NPA Chamber

Committee Conveners

Willie Rennie’s election as convener will be subject to election by secret ballot.Fifteen out of 15 convenerships will be subject to secret ballots.I have also received two valid nominations for convener of the Standards, Procedures and Public Appointments Committee. The nomin...

The Presiding Officer NPA Chamber

Committee Conveners

Craig Hoy’s election as convener will be subject to election by secret ballot.Willie Rennie has been nominated as convener of the Transport Committee. If any member objects to his election as convener, please press your point-of-order button now.An objection was received.

The Presiding Officer NPA Chamber

Committee Conveners

Mark Ruskell’s election as convener will be subject to election by secret ballot.Craig Hoy has been nominated as convener of the Social Justice, Housing and Local Government Committee. If any member objects to his election as convener, please press your point-of-order button n...

The Presiding Officer NPA Chamber

Committee Conveners

Bob Doris’s election as convener will be subject to election by secret ballot.Mark Ruskell has been nominated as convener of the Rural Affairs Committee. If any member objects to his election as convener, please press your point-of-order button now.An objection was noted.

The Presiding Officer NPA Chamber

Committee Conveners

Paul Sweeney’s election as convener will be subject to election by secret ballot.Bob Doris has been nominated as convener of the Public Service Reform Committee. If any member objects to his election as convener, please press your point-of-order button now.An objection was noted.

The Presiding Officer NPA Chamber

Committee Conveners

Neil Bibby’s election as convener will be subject to election by secret ballot.Paul Sweeney has been nominated as convener of the Public Petitions Committee. If any member objects to his election as convener, please press your point-of-order button now.An objection was noted.

The Presiding Officer NPA Chamber

Committee Conveners

Helen McDade’s election as convener will be subject to election by secret ballot.Neil Bibby has been nominated as convener of the Public Audit Committee. If any member objects to his election as convener, please press your point-of-order button now.An objection was noted.

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Committee

Public Audit and Post-legislative Scrutiny Committee 18 March 2021

18 Mar 2021 · S5 · Public Audit and Post-legislative Scrutiny Committee

Item of business

Section 22 Report

“The 2019/20 audit of Scottish Water”

Marra, Jenny Lab North East Scotland Watch on SPTV

We will direct all questions to Dame Susan, and she will bring in her colleagues as appropriate.

In the same item of business

The Convener Lab

Agenda item 2 is consideration of the section 22 report “The 2019/20 audit of Scottish Water”. I welcome our witnesses: Dame Susan Rice, chair of Scottish Wa...

Dame Susan Rice (Scottish Water and Scottish Water Business Stream)

Good morning, convener and members. Thank you for inviting us to give evidence. We value the committee’s scrutiny, the Auditor General’s report and the overa...

The Convener Lab

Thank you for that introduction, Dame Susan. Colin Beattie will begin the questioning.

Colin Beattie (Midlothian North and Musselburgh) (SNP) SNP

I want to look at Scottish Water’s business acquisition strategy. According to the report, Business Stream purchased the non-household customer book of Yorks...

The Convener Lab

We will direct all questions to Dame Susan, and she will bring in her colleagues as appropriate.

Dame Susan Rice

We had very clear reasons for making those acquisitions. Jo Dow can explain those to you.

Johanna Dow (Scottish Water Business Stream)

We entered the English market with the full support of all our stakeholders, and it was very much necessitated by a desire to protect our Scottish customer b...

Colin Beattie SNP

You touched on the need to protect your Scottish base. How volatile do you consider your customer base to be?

Johanna Dow

We operate in a competitive environment and our customers can choose to switch to another retailer if they are not content with the service or the price that...

Colin Beattie SNP

What percentage is the attrition rate?

Johanna Dow

The UK average is about 4 per cent a year, and our figure is 3.1 per cent.

Colin Beattie SNP

Given the fact that you have taken on those acquisitions, what has been the effect of Covid-19? Has it had any impact on the quality of the assets or on the ...

Johanna Dow

All our customers, the length and breadth of the UK, have been impacted by Covid to some extent. Most impacted is our small and medium-sized enterprise custo...

Colin Beattie SNP

I have one last question. You have the contract for supplying water services to the Scottish public sector. Does that increase your financial resilience, and...

Johanna Dow

It impacts our financial resilience in the sense that it provides a positive contribution to our profitability. It has another impact in that, as you know, t...

Alex Neil (Airdrie and Shotts) (SNP) SNP

I have a simple question about Business Stream for Dame Susan and her team. We have our own regulator in Scotland that regulates Scottish Water and its subsi...

Dame Susan Rice

That is a good question. I will ask Johanna Dow to give you some of the detail. There are 27 or 28—the numbers move around a little bit—retail providers, so...

Johanna Dow

I am in the really fortunate position of being regulated by two organisations—one, as you say, based in Scotland and one based in England. We are regulated b...

Alex Neil SNP

On Scottish Water’s decision to make the facility to borrow from it available to Business Stream if money was needed as a result of the Covid crisis, did Sco...

Johanna Dow

Yes, we did, and the approval process for that took many months. The WICS was actively engaged throughout, and it had ultimate approval at the end of the pro...

Alex Neil SNP

I will move on to the Scottish market. I am stepping down next month, but I have been an MSP for 22 years. In that time, I have had very few complaints about...

Johanna Dow

The level of customer satisfaction within the entirety of our customer base is high: it is currently sitting at just under 90 per cent. It is measured using ...

Alex Neil SNP

That is good news. However, there is a 10 per cent gap in satisfaction between the smaller companies and, I presume, the larger companies. Is it one of your ...

Johanna Dow

It is. At the moment, the gap is 9 per cent. There will always be a gap because one of the things that influences that score is whether a customer has had re...

Alex Neil SNP

Thank you. I go back to Dame Susan on the completely different subject of remuneration within Scottish Water. I do not want to talk about individuals or anyt...

Dame Susan Rice

Yes, I can. It is a helpful question; let me see whether I can give an answer that explains it. I will come at it from two directions. First, Scottish Water ...

Alex Neil SNP

The chief executive of NHS Greater Glasgow and Clyde is paid less than 50 per cent of the total remuneration package of the chief executive of Scottish Water...

Dame Susan Rice

As I said before, I do not know the NHS in detail, so it is hard for me to respond specifically to that example. However, I would say that what Scottish Wate...

Alex Neil SNP

I would say the health service—

Dame Susan Rice

Excuse me. I would say that the work that the business does—