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S6W-05227 · Written Question · lodged by Lennon, Monica
The answer
In addition, support can be provided via the Local Self-Isolation Support Service which is a proactive outbound call service operated by local authorities. The service calls people who are self-isolating, and who are happy to pass on their details. This service helps with support to access food, medication, and other essentials, whilst also signposting to further advice services. Help can be provided by contacting The National Assistance Helpline on 0800 111 4000 which anyone can contact, and operates between 09.00 to 17.00 every weekday.
(a) There are no current plans to change the value of the SISG. It is not intended to be a direct replacement for lost income but remains reflective of the financial impact on workers who have to isolate. For most people who qualify for the Grant, £500 will be more than they would normally earn during that period.
(b) We have committed to making sure that eligibility for the Grant aligns with the public health policy on isolation. In particular during times of uncertainty or when a new variant such as Omicron arose, it is important to make sure that low income workers can follow the public health guidance without having to worry about being worse off as a result. Since the Grant began, it has facilitated both local and national changes in health policy such as extending eligibility as part of a local secondary contract tracing exercise and widening access in Omicron cases. Our approach is to continue to ensure that the grant will be available should it be needed.
Answered by Kate Forbes on 24 Dec 2021.